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Informations de retour et de garantie

GARANTIE À VIE

Nobis products are fully warranted against defects in materials and workmanship for the reasonable lifetime of the product. In the rare event the product has failed due to a manufacturing defect or component failure, we will repair the product without charge or replace at our discretion. If the exact style is no longer available, a product of equal value and styling will be provided as determined by our team. This warranty does not include repairs due to accidents, improper care, negligence, or normal wear and tear. Please note that we advise against dry cleaning and that dry cleaning your outerwear will void the warranty. Original Proof of Purchase must be provided and all interior garment tags must be attached. Alterations or modifications made after purchase will void the warranty. Warranty is non-transferable. Please contact your original Authorized Retailer for any warranty inquiries. Customers are responsible for shipping items to Nobis, and Nobis will cover return shipping costs.

GARANTIE À VIE

Nobis products are fully warranted against defects in materials and workmanship for the reasonable lifetime of the product. In the rare event the product has failed due to a manufacturing defect or component failure, we will repair the product without charge or replace at our discretion. If the exact style is no longer available, a product of equal value and styling will be provided as determined by our team. This warranty does not include repairs due to accidents, improper care, negligence, or normal wear and tear. Please note that we advise against dry cleaning and that dry cleaning your outerwear will void the warranty. Original Proof of Purchase must be provided and all interior garment tags must be attached. Alterations or modifications made after purchase will void the warranty. Warranty is non-transferable. Please contact your original Authorized Retailer for any warranty inquiries. Customers are responsible for shipping items to Nobis, and Nobis will cover return shipping costs.

POLITIQUE DE RETOUR

To be eligible for a complimentary return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all of the original tags attached. If you wish to initiate a return please click "Request a Return" and complete the form within 30 days of your purchase date. A pre-paid return label will be sent to you by our Customer Service team within two business days.

Please note: All orders placed on or after November 20th, 2019 will be eligible for return or exchange until January 7, 2020.

CE QUI EST COUVERT DANS LA GARANTIE

  • COUVERTE
  • Défauts de tissu.

  • Défauts de fourrure.

  • Défauts de fermeture à glissière ou de fermeture.

  • Défauts de fabrication.

  • NON COUVERT
  • Problèmes liés aux modifications.

  • Mauvais soin ou négligence.

  • Mauvais stockage.

  • Usure régulière.

INSTRUCTIONS D'ENTRETIEN

Lavage: Enlevez toujours la fourrure de votre veste avant de la laver. La veste doit être fermée par un zip, les pattes entièrement fermées et lavée à l'envers par des réglages froids délicats et délicats. Dry: la veste doit être fermée par un zip, la patte complètement fermée, puis retournée "à l'envers" pour sécher à basse température.

  • FAIRE
  • Décompressez et enlevez toutes les garnitures et accents de fourrure.

  • Retournez le vêtement.

  • Assurez-vous que toutes les poches sont vides.

  • Ne pas
  • N'utilisez pas de détergents ni d'eau de Javel.

  • Ne lavez pas les vêtements avec des détails en cuir. Consultez un spécialiste du nettoyage à sec pour les styles AJIN et QUINTON.

Comment pouvons-nous vous aider?

Nous voulons que vous poursuiviez vos passions, preniez de la place et embrassiez les éléments sans souci. Vous pouvez déposer une réclamation ci-dessous ou nous contacter au 1-888-293-4888 ou à info@nobis.com pour parler à un représentant du service clientèle.

 
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