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LIVRAISON

Profitez de l'expédition standard gratuite sur toutes les commandes ou surpasser à l'expédition Express pour 35 $. Toutes les adresses au Canada utilisent la livraison UPS. Veuillez noter que nous n'expédions pas aux boîtes postales ou aux compagnies de transport de marchandises (conteneurs).

A NOTE ON COVID-19

IMPORTANT NOTICE: Orders placed between April 10 and April 30, 2020 during our COVID-19 Relief Fundraising Campaign will be strictly subject to exchange only terms within 30 days of receipt. In an effort to raise much needed funds for local hospitals and organizations working to bring relief to front line workers, Nobis is donating 100% of your pre-tax purchase to charity and therefore we are not able to offer refunds or returns on these purchases. Thank you for helping us support the fight.

Standard Return Policy Resumes May 1st

While we do our utmost to serve our customers to the highest delivery standard possible, please be patient as UPS is experiencing unprecedented delivery challenges. As a safety precaution for our employees and partners, all return packages will be handled seven days after receipt. We continue to navigate this situation together as a community and in order to give everyone the time they need to focus on their health and safety, our return policy will be extended to 60 days. Thank you for your patience and understanding, we will get through this together.

EXPÉDITION STANDARD

Veuillez allouer de 3 à 6 jours ouvrables pour la livraison de votre commande.

EXPEDITION EXPRESS

Veuillez prévoir 2 à 3 jours ouvrables pour la livraison de votre commande.

NOTEZ S'IL VOUS PLAÎT:

Veuillez prévoir un à deux jours ouvrables pour le traitement de votre commande avant son expédition par UPS. Les délais de livraison commencent deux jours ouvrables après la date d'achat.
Toutes les commandes sont traitées et livrées du lundi au vendredi, sauf les jours fériés.

Certaines adresses rurales peuvent prendre plus de temps pour la livraison.

Standard RETURN POLICY

Complimentary return labels are provided within 30 days of your purchase for all items in original condition and packaging. To initiate a return please email (info@nobis.com) with the product information, order reference and reason for the return.

Orders may be cancelled before they are processed, typically within 24 hours, once an order has been sent for fulfillment it can not be cancelled and a return must be initiated.


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