FAQ

AUTHENTIFIEZ VOTRE PRODUIT avec CERTILOGO

Suivez le lien ci-dessous pour accéder au site Certilogo et valider votre code produit. Veuillez noter qu'en cliquant sur le lien, vous quitterez le site Nobis.com.

  • Comment entretenir ma nouvelle veste Nobis?
    • Wash: Always remove fur from your jacket prior to laundering. Jacket should be zipped closed, plackets fully closed and washed "face out" on low, delicate cool settings. Dry: Jacket should be zipped closed, placket fully closed, then turned "inside out" to dry on low cool setting.

  • Quelle est la garantie pour mon produit Nobis?
    • Nobis products are fully warranted against defects in materials and workmanship. In the rare event the product has failed due to a manufacturing defect or component failure, we will repair the product without charge or replace at our discretion. This warranty does not include repairs due to accidents, improper care, negligence, or normal wear and tear. Original Proof of Purchase must be provided. Warranty is non-transferrable. Please contact your selling dealer for any warranty inquiries.

  • Où puis-je acheter les produits Nobis?
    • Please refer to our updated Boutique locator.

  • Où puis-je trouver le style que je veux?
    • All dealers carry different styles within the collection. You won't find every style at every store that sells Nobis. Some stores only carry outerwear, some only headwear, and some only carry accessories! Call around if you are looking for something specific or order online.

  • Qu'est-ce qu'un code Certilogo?
    • A "Certilogo Code" or "CLG Code" is an identification code used to tag products belonging to those brands who have chosen the Certilogo brand protection solution to fight counterfeits. It is a "human readable" code composed of 12 digits usually preceded by the acronym "CLG." Example: CLG 012 345 678 901 or, in some cases, 012 345 678 901. All Nobis Jackets have a unique Certilogo protecting your purchase.

  • Que dois-je faire pour vérifier l'authenticité de ma veste Nobis?
    • You will find the Certilogo on the hangtag attached to the Jacket. Each product has a unique code. Simply go to certilogo.com/code and enter the Certilogo Code into the Authenticator, which will ask you a couple of simple questions and tell you if the product is authentic or not.

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